Sawgrass Players Club Association - FAQ's
Welcome to Sawgrass Players Club!
Marsh Landing Management Company manages your master association and your dedicated property manager is Kristy Richland. We encourage you to email her directly at email@example.com or ask for her when you call our office at 904-273-3033. Kristy attends all committee meetings, but otherwise is typically available Monday through Friday from 9 a.m. to 5 p.m. and, if you need immediate assistance for a maintenance emergency, we also have a manager on call 24/7 at 904-307-2759.
Some of our other staff members you will also likely speak with are Pat McInerney, for controlled access (904-373-5600), Pam Rogers, (firstname.lastname@example.org) for your account status questions, and Erin Hires (email@example.com), to address your Architectural Review concerns. The rest of the team is here to assist you also, and you will undoubtedly become familiar with them as you call or visit.
Sawgrass Players Club Association - FAQ's
When are my master association assessments due?Your master association assessments are mailed out semiannually to all lot owners within the Players Club. Payments are due in January and July and fund the reserve accounts for master- owned roads and waterways, as well as controlled access, common area maintenance and general operating costs. Late fees and interest are charged on February 1 and August 1. It is each owner’s responsibility to keep Marsh Landing Management updated in the event of a change of address. Master association dues may be paid by check made payable to the Sawgrass Players Club Association, Inc. (SPCA) or by logging on to www.bbt.com. On the BBT home page, go to the Personal Services Logon (right-hand side of screen). In the drop-down menu select Association Online Payments and click "Go."
What do I need to do if I want to make an exterior modification to my house?Please complete an architectural application and submit it to the Architectural Controller, Erin Hires, with the appropriate review fee and deposit (if applicable). For modifications requiring only local Architectural Review Board (ARB) approval, your Architectural Controller will submit your request directly to your local ARB for their review and approval. Once the local ARB has approved the application, you will be notified of your approval.
For modifications requiring master Architectural Control Committee (ACC) approval, your Architectural Controller will submit your request first to your local ARB for their initial review and approval. Following your local ARB’s approval, your Architectural Controller will forward your request to the master ACC for approval. You will be notified once the master ACC has approved your application.
** Please note the master ACC shall review all modifications that change the building footprint or require a St. Johns County Building Permit. Additionally, they shall approve tree removal requests and modifications visible from another community, golf course or master association common area. The master ACC meets the second Wednesday of each month. Reviews requiring master ACC approval should be submitted 30 days prior to the master meeting to ensure the local ARB has had adequate time to conduct their initial approval.
What do I need to do if I want to remove a tree from my lot?No tree or shrub, the size of which exceeds four (4) inches in diameter at its base, shall be cut down, destroyed or removed from a lot without the express written consent of the master ACC, unless the local subassociation architectural review board has its own rules governing tree removal.
What do I need to do if I am expecting a visitor?Gatehouse staff cannot grant entry to visitors without prior authorization by a resident. This includes guests, golf and tennis guests you plan to meet at the TPC Clubhouse or Ponte Vedra Golf and Country Club, service companies, deliveries, vendors, taxis and others. To avoid delays, contact the Gatehouse at 285-4161 in advance. Additionally if you wish to add someone to your permanent guest list you, may log in to www.sawgrassplayersclub.org and click on the gate access tab.
What do I need to do if I want to add/remove guests allowed to visit usAll residents’ vehicles and barcodes must be registered at the Access Control Office located at Marsh Landing Management Company, 4200 Marsh Landing Boulevard, Suite 200. Required documents include vehicle registration and driver’s license.
What do I need to do if I obtain a trailer/boat, Jet Ski or RV?Boats, mobile homes, recreational vehicles or other motor vehicles except four-wheel passenger automobiles or vans cannot be placed, parked or stored upon any exterior area of property designated for residential use. Please make arrangements to store them offsite or inside your garage.
What are controlled access guidelines for my builders/contractors and delivery personnel?Builders are permitted to work in Sawgrass Players Club from Monday to Friday. Winter hours are 7 a.m. to 6 p.m., and summer hours are 7 a.m. to 7 p.m. On Saturdays work is permitted from 7 a.m. to 3 p.m. (and until 3:30 p.m. at Sawgrass Island). Construction passes are valid only Monday thru Saturday. Construction is not permitted on major holidays or Sundays.
Deliveries are permitted Monday through Saturdays only from 7 a.m. to 6 p.m. for all communities l(with exception of Cypress Creek). Sunday deliveries are not permitted. For emergencies, the patrol officer on duty may escort the delivery truck at his or her discretion.
Where can I obtain an owner directory?Visit www.sawgrassplayersclub.org to view the owner directory. Look under Directory/Resources and then click on Homeowner Directory. From the Homeowner Directory screen, select Resident under Address Book Categories.
When is trash pick-up?Trash pickup schedules vary from each local subassociation, as do recycling and landscape debris pickups. Additionally, in some subassociations trash cans do not need to be placed at the curb on the pickup days (e.g., Salt Creek and Cypress Creek have arrangements with Seaboard Waste Management Services to pick up trash in the special service area, usually near the garage, not the curb). Check with your subassociation property manager for the pickup schedule and trash arrangement. Recyclables and landscape debris should be placed at the curb no earlier than the evening at 6 p.m. prior to pickup. Seaboard Waste Management Services is limited in the amount they will remove from each property. There is a charge for any additional amount over a 5 cubic yard pile.
How can I stay informed about Sawgrass Players Club Association Community Guidelines?If you have any questions about the governing documents, processes or community guidelines, please call Marsh Landing Management Company, which oversees the management of our property, at (904) 273-3033. Information is also available on our website at www.sawgrassplayersclub.org. To log in, you will need a user ID and password. If you do not have a user ID and password, go to the home page, click on Login, select Request Login from the drop-down menu, then complete and submit the e-form. An ID and password will be sent to you.
What do I need to do if I notice a compliance issue?Please report any infractions to your local subassociation property manager in writing or by email. Covenant infractions may include, but are not limited to, improper yard debris or trash placement, illegally parked vehicles, unsightly lawns or yards, unapproved exterior modifications, unkempt mailboxes, and unapproved or multiple real estate signs.
How can I report unlit or always burning streetlights?Please report streetlight issues to your local subassociation property manager or directly to Beaches Energy at (904) 247-6241. You will need to note the closest address to the street light and the light pole number located towards the upper part of the pole. Beaches Energy generally fixes issues within 3-5 days.
How can I report any unlit master common area lights?Master common area lighting includes the lights along PGA Tour Boulevard, the Sawgrass Players Club recreation field, the lights along Alta Mar Drive, the Coves Pool and the gatehouses. Please report master common area lighting issues to the Players Club property manager, Kristy Richland, at 904-373-5601.
How can I report a common area landscaping maintenance issue?If you notice an area on master common area that needs attention, please report the issue to the Players Club property manager so that our landscape contractor may be properly notified. Master common areas covered under the landscape contract include all right of ways along PGA Tour Boulevard, Salt Creek Drive to the vehicular bridge, Blair Road to the Players Club Villas vehicular bridge, Alta Mar Drive (excluding the Ponte Vedra Golf Club), Palmera Drive (excluding islands owned by Oakbridge), the Sawgrass Players Club recreation field, the Coves Pool, the median from A1A to the Main Gate and both gatehouses. Your property manager can be reached at 904-373-5601.
How can I report a lake maintenance issue?Lakes are treated monthly in the winter and bi-weekly in summer months. Please report any problems to the master property manager so that our lake management company may be properly notified. When reporting, please provide details as to the problem and include the physical street address so that the appropriate pond may be identified.
How can I find out about the proceedings of the board of directors and the various committees?Minutes for the board and committees are posted on our website. From the home page, click on Board/Committees and select from the drop-down menu. Each webpage includes a listing of members, contact information and the most currently approved meeting minutes.
How can I find out the meeting schedules for the board of directors and committees?The events calendar on our website home page includes all the scheduled meetings of the board and committees, as well as activities of the Sawgrass Players Club Women's Association.
How can I volunteer for a committee?You can indicate your interest in joining a committee by completing our online form. From the website home page, click on Board/Committees and scroll down to Join a Committee. Complete the online form and click "Submit."