Marsh Landing Management Company
Marshlanding Management

Windemere at Sawgrass Condominiums

Welcome to Windemere!

Marsh Landing Management Company (MLMC) manages Windemere, and Caryn Scott is your Association Manager. Should you have any questions concerning the Association, Caryn will be happy to assist you. You may reach her by calling (904)273-3033. She is also available by e-mail at cscott@marshlanding.org.

The Windemere Board of Directors meets as needed at the offices of Marsh Landing Management. All residents are welcome to attend the Board meetings. Your input concerning the community is always welcome. Notices of the meetings are posted in each lobby.

Copies of the Documents as well as the Rules and Regulations for the Association, covering such items as requirements for leasing, pool use, and parking are available from Marsh Landing Management. If delivered by e-mail, there is no charge for obtaining the documents. Hard copies may be obtained from the Management Company for a reproduction fee.

Windemere - FAQ's



When are my Owners' Assessments due?

Coupon books are sent to each owner to use for paying monthly dues at the beginning of the fiscal year, which starts on June 1 of each year. Due dates and late fees are explained on the coupons. The funds are used to maintain the Reserve Account, cover the operations costs, pay for exterior and community common area maintenance, and other General Operating Costs. It is the owner's responsibility to update any change of address with Management Company to ensure proper receipt of assessment statements.

What do I need to do if I want to add/remove guests or service providers such as landscapers or pest control vendors allowed to enter to my standing list?

Please use the ABDI Gate Access app to update your guest information. Or call 904-543-7768 for the automated voicemail system. You will be required to have a pin code to use this option. If you are a new owner, you will need to go to Castle Group Management office for your first registration and you will need to bring your closing documents. You may also update your guest list by calling Castle Group at 904-686-7552.

What do I need to do if I notice a Rules infraction?

Please report any infractions to the Property Manager in writing or via email. The email address for the Association Manager is cscott@marshlanding.org.

How can I stay informed about Windemere's Rules and Regulations?

The Management Company can provide hard copies for the cost of reproduction, or email them to owners at no charge.

How often does the Board of Directors hold meetings?

The Windemere Board of Directors meets as needed at the offices of Marsh Landing Management. All residents are welcome to attend the Board meetings. Your input concerning the community is always welcome. Notices of the meetings are posted in each lobby.

What do I need to do if I change vehicles?

Please bring your new vehicle registration to the Castle Group Management office (Office hours are Monday - Friday 9-5) and a new bar code will be issued to you for $35.

They accept credit card or check only.

Also, please tell Castle Group Management which vehicle you are replacing so that the old bar code can be removed from the system.

Castle Group Management, 10033 Sawgrass Dr. W, Suite 123, Ponte Vedra Beach, FL 32082.

What do I need to do if I notice a covenant infraction?

Please report any infractions to the Property Manager in writing or via email. The email address for the Association Manager is cscott@marshlanding.org.

What do I need to do if I obtain a trailer, boat, Jet Ski or RV?

We regret that the documents do not allow the above-mentioned vehicles to be parked on Windemere property.

How can I report maintenance issues?

Please report issues to Property Manager, Caryn Scott at 904-273-3033 or cscott@marshlanding.org.

Emergencies with regard to the common areas of the buildings should be reported to Marsh Landing Management.

If you are calling after hours, you will be forwarded to the maintenance emergency line.

This is answered 24 hours a day by one of our Community Manager’s.

How can I report Elevator?

Please report issues to Property Manager, Caryn Scott at 904-273-3033 or cscott@marshlanding.org.

Emergencies with regard to the elevators should be reported to Marsh Landing Management.

If you are calling after hours, you will be forwarded to the maintenance emergency line.

This is answered 24 hours a day by one of our Community Manager’s.

Jacksonville Property Management