Deerwood Improvment Association FAQ's
How do I get a barcode?Automobile bar codes are available at the Baymeadows Gate, Monday through Friday, 7 am - 6 pm. Please call 642-1633 for an appointment if you cannot make it during these hours.
Why it is necessary to Pre-Authorize guests and how to do it?All visitors who ARE NOT on your permanent list must be authorized by you before entering Deerwood. It takes 3 to 4 minutes to process a guest who has not been pre-authorized, but only 30-40 seconds to clear a pre-authorized guest. Please call 642-1604 for temporary guests. For permanent guests call 642-1633 or use the website www.isnsecurity.com/deerwood. Important: the website is for permanent guests not temporary guests.
Our new Access Control System is the ISN Gatekeeper Software System and has been in use since June 2008. We hope you have all taken time to go to the website www.isnsecurity.com/deerwood to review your information. We encourage you to use it regularly to authorize permanent guests and to review your past guest activity. We want owners to feel comfortable and confident in using this system. If you need help with any of this, or can't log on, please email Joe Holliday (Access Control Account Manager & Database Administrator) at Jholliday@fcssfl.com. If you do not use the internet, please know the process for authorizing temporary guests is by dialing 642-1604 /permanent guests 642-1633.
INSTRUCTIONS FOR ACCESS CONTROL USING THE INTERNET
Realtor Access Control Procedures
What are the rules regarding dumpsters and storage pods?
Are motorcycles allowed in Deerwood?If you see any resident or guest riding a motorcycle in Deerwood, please call Security at 642-1633 immediately, as this is a violation of the covenants and restrictions of Deerwood. Thank you.
What are the parking guidelines in Deerwood?The Covenants and Restrictions of Deerwood generally prohibit overnight parking of vehicles in circular driveways and that portion of regular driveways not enclosed by a fenced motor court. We understand that on occasion, houseguests may have to park in these areas for a limited time. Our security patrols have begun creating a report on those properties that consistently violate this covenant and the owner will be contacted in the near future. Parking in the street overnight is prohibited.
Please remind contractors, including landscapers, not to park on the common areas along the roadside or on islands, as they can damage irrigation and sod.
What is the waste collection policy in Deerwood?
Deerwood, unlike other communities, enjoys a motor court collection as required by the Governing Documents of Deerwood. All refuse is to be stored in the motor court area and will be collected by the waste management company provide by the City of Jacksonville. The collection days for Deerwood are Monday and Thursday. To absorb this additional cost for the motor court collection, WASTE PRO charges a monthly residential single family premise collection fee of $29.50. The fee for residents electing a second weekly garbage collection will be $36.50.
What information do I need to provide to Access Control for large parties at my home?Hosting of large parties of ten or more non-resident guests require that a written guest list be given to Access Control 48 hours prior to the event. You may pick up a Party Guest List Form at the Access Control gate. This enables the guards to prepare guest passes marked with the route to your home in advance. The guards will also assist you in finding the best locations to park additional guest vehicles. On a fee-for-service basis, off-duty personnel can be hired to direct your guest's vehicles.
What are the requirements for directional signs for my large party?Only approved size party signs may be erected in the designated medians of Deerwood. These signs are to be no larger than 6" x 16" or 12" x 12" and must be removed within 24 hours after the party. Those signs remaining longer will be removed by the guards and transported to the gate house and disposed of after 7 days if signs are not claimed. Approved signs may be ordered through Broadus Sign Company at 396-6950.